PROACTIVE CRASH REPORTING

Kumulos Crash Reporting means you catch problems early, get to the root cause fast and ensure an amazing end-user experience.

Identify and prioritize issues, integrate with workflow management tools and easily take control of issues in your app before users are effected.

KNOW WHEN THINGS GO WRONG – IMMEDIATELY

Be on the front foot, get alerted and know when problems are brewing.
Understand instantly how serious the problem is and how many users are impacted, so you can prioritize remedial action.

  • Front-end client-side crashes
  • API availability, latency and payload
  • 360 degree view on the technical performance of your mobile app
  • Integrations with Slack and Microsoft Teams for issue alerting
  • Integrations with Jira & Trello for resolution workflow
Image of tech stack integrations
  • OS and Android devices
  • Native & hybrid including React Native, Xamarin, Cordova, Ionic and Unity
  • Breadcrumb backtrace, stacktrace, log files
  • OS version, device type, location, locale, available device memory
  • Track trends over time so you can easily see service performance against KPI’s
  • Integrations with Jira and Trello to workflow issue resolution

SCOPE THE SCALE OF THE PROBLEM

  • Know instantly the size of the problem
  • See the number of affected users and issue frequency to prioritize resources effectively and minimize any potential negative UX
  • See which app version and OS versions are affected
  • When the issue first occurred and the most recent instance

DIAGNOSE UNDERLYING PROBLEMS FAST

  • Everything you need to diagnose the cause so your development team can deploy the update
  • Full bread-crumb showing Back Trace/Stack Trace, log files and DSYM information on each instance
  • Device detail including phone type, app version, location, locale and available memory

FRONTEND USER EXPERIENCE MONITORING

Monitor UX and ensure a smooth, seamless front-end experience for your users. Gain insights about your users including popular demographics, geographies, content and usage times. Use this data to hone your app to perfectly suit your ideal users.
Easily see what areas are causing issues without your app and for which type of OS or device. Get real time reports that allow you to identify problems and solve them before they become larger issues.

EASILY SEE THE WOOD FROM THE TREES

Quickly and easily see what’s really happening, so you can prioritize where you put effort. Kumulos uses a combination of Machine Learning and Artificial Intelligence to group common problems, organize them by similar issues and stack them with the most recent issue on top.

VIEW CRASHES BY TYPE AND UNDERLYING FEATURES

  • Cohort analysis to understand underlying trends
  • See crashes by OS, App version as well as fatal and non-fatal crashes
  • See the current status of each issue
  • Cohort by OS and time-frame