Careers at Kumulos

We eat, sleep and breathe mobile apps and are passionate about giving app developers and app marketers everything they need to engage their audience and make their app more successful.

Trusted by major brands in over 25 countries around the world, we help customers in retail, loyalty, sports, fitness & wellbeing and travel & hospitality deliver real business results from their apps.

We are always on the lookout for talented, mobile-first people to join our team and contribute to the award winning Kumulos platform.

If this sounds like you, email jobs@kumulos.com or read on…

Customer Success Manager

Role: Customer Success Manager (Dundee/Remote)

We are looking for a technically strong, commercially focused Customer Success Manager to join our team.

ROLE AND RESPONSIBILITIES:

The successful candidate should be able to explain product features to both technical and non-technical buyers and will be expected to clearly demonstrate the value of the Kumulos platform from the perspective of the customer. The successful candidate will:

  • Be experienced working in a pre-sales and customer growth role
  • Support pre-sales efforts by conducting sales demos to prospective customers
  • Onboard and train new customers on existing features, so they get the maximum value from the Kumulos platform
  • Conduct customer audits to show how they can increase the effective use of the platform and coach customers into adopting best practices.
  • Train customers on new features as they are released to increase adoption

The success of the candidate in the role will be measured on:

  • Extending the feature-set used by existing customers
  • Increasing sales conversion rates and shortening new customer onboarding times
  • Increasing the lifetime value of customers both by increasing retention and increasing subscription value

QUALIFICATIONS:

The role will likely fit someone who comes from a strong technical background, probably with an honors degree (2:1 or better) in Computer Sciences (or equivalent) and who has chosen to develop their career in a commercial rather than technical role.

ESSENTIAL SKILLS:

  • Good presentation and communication skills
  • English as a first language (proficient in a second language would be an advantage).
  • Strong, confident personality that can easily build trust and establish long term relationships, both internally and externally.
  • Numerate and highly computer literate, able to work with a broad range of technologies and applications, including the Microsoft Office suite.
  • Good understanding of mobile technology and mobile apps
  • Adaptable to new opportunities and changing priorities

EXPERIENCE:

The successful candidate should have 3-5 years experience in a fast-paced, growing, international technology business in a sales, pre-sales or preferably customer success role. Experience working with customers across different cultures and timezones would be advantageous.

The ideal candidate will have likely worked for either a mobile app technology vendor or a mobile app development agency in a customer facing role, or had a key role within the commercial team of a business whose growth was underpinned by their mobile app(s).

BENEFITS:

Competitive salary, pension and unwavering commitment to the ongoing development of your skills. Not to mention the chance to join a fun, friendly, fast-paced team and help major brands get the most from the award winning Kumulos platform.

Although working remotely, regular travel to Dundee may be required.

Senior Full-Stack Developers

Role: Senior Full-Stack Developers (Dundee/Remote)

Our software development team is responsible for every aspect of the delivery of new features onto the Kumulos platform. We have no shortage of ideas or things we want to do, so we are always on the lookout for experienced full-stack developers to join our team.

ESSENTIAL SKILLS:

Candidates should be able to demonstrate a minimum of five years experience with a complete software stack, including:

  • SQL-based, relational database engines
  • Server-side scripting and Object Oriented Programming
  • Client-side scripting and experience with Javascript

Candidates should also be able to demonstrate considerable knowledge and experience of the software development lifecycle, including:

  • Unit testing
  • Version control
  • Continuous integration and deployment
  • Working within an Agile environment

DESIRABLE SKILLS:

Successful candidates will likely have extensive real-world experience with the following technologies:

  • Database design with MySQL or PostgreSQL
  • Object Orientated Programming with PHP7 (Laravel), C# or Java
  • Single-page-application development with React, Angular or Vue.js
  • Native or hybrid mobile application development on iOS or Android
  • Any other relevant technologies such as Go, Node.js, TypeScript, Ansible or Docker
  • Version control with Git / GitLab / GitHub

BENEFITS:

Competitive salary, pension and unwavering commitment to the ongoing development of your skills. Not to mention the chance to join a fun, friendly, fast-paced team using the latest tools and technologies to contribute to the award winning Kumulos platform.

Although working remotely, regular travel to Dundee will be required.

JOIN OUR TEAM

To apply for a vacancy and join us on our journey, please email your CV or links to your LinkedIn profile and GitHub to jobs@kumulos.com